Privacy Policy

Privacy Policy

1. Introduction

• Aarogix is a brand of Caresquad.
• Caresquad (“we,” “us,” or “our”) operates the Caresquad mobile application and website.
• This Privacy Policy applies to the Caresquad app, available on the Google Play Store.
• It outlines how we collect, use, share, and protect your personal information.
• Includes details on how users can contact us for privacy-related inquiries.

2. Data Collection and Usage
We are committed to protecting your personal data. Below is a breakdown of the data we collect and its usage:

• Location Data
  • Purpose: To provide location-based services, such as finding nearby healthcare providers or matching caregivers based on proximity.
  • Usage: Optimizes service delivery, ensures accurate service provision, and improves the user experience.
  • Note: Location data is not shared with third parties for marketing purposes.
• Personal Data
  • Information Collected:
    • Name
    • Contact details (email address, phone number)
    • Health-related data (if applicable for care services)
  • Usage:
    • Facilitate healthcare services.
    • Provide personalized care.
    • Communicate important updates related to your care.
• Device Information
  • Information Collected: Device ID, operating system, and app version.
  • Usage: For app performance optimization and compatibility.

3. Data Sharing
We do not share your personal information with third parties except in the following cases:

• With Service Providers:
  • Sharing data with third-party providers who perform services on our behalf (e.g., analytics, customer support).
• Legal Requirements:
  • Disclosing information to comply with legal obligations or processes.

4. Data Retention and Deletion

• Retention Period:
  • Personal data is retained as long as necessary to fulfill its purpose or as required by law.
• Deletion of Data:
  • Users can request data deletion at any time by contacting us at [email address].

5. Security

• We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure.
• Note: No system is entirely secure; complete security cannot be guaranteed.

6. Your Rights
Users have the following rights regarding their data:

• Right to access personal data.
• Right to correct inaccurate or incomplete data.
• Right to delete personal data.
• Right to restrict processing or object to specific data uses.
• To exercise these rights, contact us at:
  • Email: help@caresquad.in

7. Contact Us
For questions or concerns about this privacy policy or data handling:

• Email: help@caresquad.in
• Phone: +91 9898312420

8. Updates to This Privacy Policy

• This policy may be updated periodically to reflect changes in practices, legal, or regulatory requirements.
• The latest version will always be available on our website and app.